System Manager

• About Property Management System

System Setup

• Default Information / System Options
• User Management
• - User Group
• - Management Office Users
• - Clients (Owner)
• - Users (Occupants/ Tenants)
• - Other Users
• Account Setting
• - Tenant Account Setting
• - Owner Account Setting
• - Tenant Type
• - Owner Type
• Billing Code
• - Billing Code
• - Utility Billing Code
• - Utility Billing Code
• - Auto Billing Cycle
• Property
• - Property Type
• - Property Location
• - Property
• - Property Manager
• Facilities
• - Facilities Type
• - Facilities
• - Facilities Location
• - Booking Type
• Asset
• - Asset Type
• - Asset Location
• - Asset Maintenance Activity
• - Asset Maintenance Standard Operating Procedure
• Maintenance Setup
• - Maintenance Type
• - Technician Type
• - Technicians
• Cleaning Service Setup
• - Cleaning Service Worker
• - Cleaning Service Type
• - Cleaning Service Task Scheduling
• Security Setup
• - Blacklisted Category
• - Emergency Category
• - Incident Category
• - CCTV Location
• - Visitor Visit Reason Type
• Helpdesk Setup
• - Complaint Type
• - Service Category
• - Service Type
• - Service Operation
• - Service Spare Part
• - Service Location
• - Service Status
• - Service Request Routing (Process Flow)
• E-Communication Setup
• - Information Type
• - Recipient Group
• - Committee Group
• - Committee Meeting Type
• Management Office Setup
• - Management Level
• - Management Officer
• - Helpdesk Operator
• - Service Supervisor
• Visitor Setup
• - Visitor Setup
• - Visitor Status

• Event Setup
• - Event Type
• - Event Organiser
• Agent Setup
• - Agent Type
• - Agents
• Furnishing / Electrical Appliances Setup
• - Furnishing / Electrical Appliances Type
• - Furnishing / Electrical Appliances
• Rental Setup
• - Tenant Occupation
• - Premises Usage Type
• - Utilities Charge Group
• - Rent Occupants
• - Rent Occupant Type
• - Premises Area
• - Rental Manager
• License Management Setup
• - License Type
• - License Type
• Agreement Terms Setup
• - Standard Terms Division
• - Standard Terms
• - Special Terms
• - Special Terms

Agreement Manager

• Tenancy/ Leasing Agreement
• Import Tenancy/ Leasing Agreement
• Tenancy/ Leasing Historical Data
• Tenancy/ Leasing Agreement Template
• Tenancy/ Leasing Alerts
• Agreement Access Group
• Agreement Standard Terms
• Agreement Special Terms
• Agreement House Rules

Transaction Processing

• Security Management
• - Visitor Management
• Visitor Registration
• Visitor Pre-Registration
• Visitor Check-In/ Check-Out
• - Blacklisted Person
• - Emergency / Panic Alarm
• - CCTV Live Streaming
• - Incident Management Reporting
• Helpdesk
• - Complaint/ Feedback
• - Service Requests
• - Service Work Order
• - Helpdesk Operators
• E-Community
• - Announcements / News / Bulletin
• - Management Committee
• Facilities Booking
• - Facilities Reservation
• - Booking Deposit Receipt
• - Deposit Refund Work Order
• Maintenance Operations
• - Asset Tagging / Registration
• - Asset Preventive Maintenance
• - Asset Service Requested
• - Asset Service Work Order
• - Service Work Order Updating
• - Service Contract Register
• - License Register
• - Online Service Sheet & Checklist
• - Maintenance Personnel Tracking (Movement)

• Billing
• - Lot Ownership
• - Billing Template
• - Auto Billing
• - Ad-Hoc Billing
• - Standard Fixed Rate Billing
• - Utilities Meter Biling
• - Late Payment Interest
• - Online Payment System / Portal
• - Security Deposit
• - Advance Payment
• - Credit Card Standing Order (Auto Debit)
• - Card Park Lot Ownership
• - Car Park Rental Billing
• - Cleaning Service Billing
• - Credit Note
• - Debit Note
• - Bad Debt/Write Off
• Communication
• - Letter / Correspondence
• - Reminder Letter
• Meter Reading
• - Electricity Meter Reading
• - Electricity Rate Charge Table
• - Water Meter Reading
• - Water Rate Charge Table
• - Gas Meter Reading
• - Gas Rate Charge Table
• Accounting
• - Management Fund
• - Sinking Fund
• - Service Charge Budget
• - Budget Planning
• Event Management
• - Event Participants
• - Event Scheduling /Calendar
• Committee Meeting Management
• - Committee Meeting Scheduling /Calendar
• - Committee Meeting Records

Inquiries / Dashboard

• Tenant Account Inquiries / Dashboard
• Owner Account Inquiries / Dashboard
• Account Ledger Inquiries / Dashboard
• Account Outstanding Inquiries / Dashboard
• Billing & Settlement Inquiries / Dashboard
• Transaction Offset Tracking
• Deposit Statement Inquiries / Dashboard
• Letter / Correspondence Inquiries / Dashboard
• Reminder Letter Inquiries / Dashboard

Reports

• Leasing Chart
• Leasing Performance (Occupancy) Report
• Account Ledger Listing
• Billing Statement
• Account Outstanding Listing
• Billing & Settlement Report
• Transaction Offset Tracking Report
• Deposit Statement
• Letter & Correspondence Listing
• Reminder Letters
• Transaction Summary Listing
• Account Aging Summary Report
• Payment Item Allocation Report
• Expenses Consumption Trend Report
• Audit List
• Daily Payment Summary Report
• Period Billing Settlement Report
• Monthly Payment Summary Report
• Payment Allocation Period Report
• Account Receivable Summary Report
• Period Bill Status Report