Why Do We Need Your Data?

• For identification purpose, and to authenticate communications with, and instructions received from you;
• To fulfil legal and regulatory requirements obligations;
• For analysis purposes, so that we can develop and offer better products/services;
• To facilitate our operations, and for processing your transactions, and instructions.

What Types Of Data Do We Collect From You?

We will collect data that will enable us to:

• Identify you (e.g. username);
• Fulfill our legal and regulatory obligations; e.g. reporting obligations;
• Record details of your transactions; e.g. geolocations, video images and data from the internet and mobile applications.

With Whom Do We Share Your Data?

• Your data will be shared within MERP Technologies Sdn Bhd. We do not share your data with any third party.

Where Do We Collect Your Data From?

Your data with us is obtained from various sources. This includes:

• information provided by you or sources authorised by you;
• biometrics, digital footprints, geolocations, video images and voice recordings obtained during your interaction with us, whether physically or through digital channels.

Your Responsibilities

To keep the system secure and fair for everyone:

• Keep your login credentials private. Account sharing may interfere with proper data tracking, audit logs, or data ownership attribution. We are not liable for any data discrepancies, loss, or unauthorized actions resulting from shared or misused user credentials.
• Use the system only for lawful business purposes.
• Contact us right away if you suspect unauthorized access or security issues.
• Avoid actions that could harm system stability.

Our Responsibilities

• We will do our utmost to protect the privacy of your data, be it in physical or digital form. This includes having in place procedures and security measures that are frequently updated and strictly adhered by our staffs.
• We maintain and update the system to ensure smooth operation.
• We will notify you of any scheduled maintenance or downtime.
• We will provide reasonable technical support during business hours.

Using Our Service

• Your subscription gives you access to MERP System (the "Service") under the license type purchased.
• Each standard license permits only one user to log in and use the system at a time; concurrent logins are not allowed.
• If system logs or technical data confirm that a user has breached these Terms of Use, our Company reserves the right to rely on such evidence as proof of the breach. The user agrees not to dispute or deny the validity of such evidence.

Updates To This Privacy Statement

• We may update this Privacy Statement from time to time. Please periodically review this Privacy Statement to stay informed on how we are protecting your information.