- Maintain local client databases.
- Displaying updates organization charts.
- Allowing salesperson to maintain notes on specific clients or prospects.
- Allow users to query remote databases for supplementary information.
- To synchronize laptop-local data with a corporate customer database.
- Allow sales reps to supplement their phone lists and calendars with fulfillment feature to trigger customer mailings.
- Automated workflow program that can assign and route appintment.
- Enable salesperson to communicate their schedules to the organization at large.
- Interface with sales management function to help optimize the number and skills of team members involved in high-profile sales efforts.
- To map sales activities back to resulting revenues.