- With wireless phone, laptops, or Personal Digital Assistants (PDA), it gives executives, sales and service professionals the ability to function in the field as if they were in the office and can remotely manage and execute critical customer transactions so that services and productivity never skip a beat.
- Instant access to critical customer information through laptop or hand-held device.
- By synchronizing customer information from Microsoft Outlook on a laptop or PDA, such as Palm OS, Pocket PC or RIM S/Device, mobile professionals can review contact management information, update sales opportunities and be notified of urgent service requests even while they are away from the office.
- Field sales and services professionals can update contact information, update sales opportunities and service support incidents, review products, request literature and create new customer surveys.